Faq
Sales
Questions
What’s included in each design plan?
Each plan includes consultation, design planning, and sourcing tailored to your space. Décor and furnishings are billed separately, so you only pay for what you need.
How do I know which plan is right for me?
We’ll help you decide during your consultation. Express is ideal for quick virtual projects, while Signature, Commercial, and Custom serve larger or specialized spaces.
Can I upgrade my plan later?
Yes! You can upgrade anytime as your project evolves — simply pay the difference between your current and new plan.
Do you offer both residential and commercial design?
Absolutely. T&R Interior Designs works with renters, homeowners, offices, retail, and hospitality clients to create cohesive, functional environments.
How far in advance should I book?
We recommend booking 2–4 weeks in advance to secure your preferred project start date.
Technical
Questions
Do you offer virtual design services?
Yes — our Express Design plan is entirely virtual, allowing clients anywhere to work with us remotely.
How will I receive my design concepts?
Design boards, shopping lists, and layouts are delivered digitally via email or shared client folder for easy access.
What if I need revisions?
Each package includes one or more revision rounds. Additional changes can be added at an hourly rate.
Can you coordinate deliveries or installations?
Yes, we can coordinate deliveries, vendor communication, and installation timing as part of your selected package.
Do you work with existing furniture or décor?
Of course. We can incorporate your current pieces into the new design or suggest replacements where needed.
Billing
Questions
When is payment due?
A 50% non-refundable retainer is due to begin your project. The remaining balance is required before final delivery or installation.
How do I pay for furnishings or décor?
All product purchases must be paid in full before orders are placed. We’ll send an itemized invoice for your approval.
What payment methods do you accept?
We accept credit cards, ACH transfer, and secure digital invoices for your convenience.
Are there any additional fees?
Additional fees may apply for extended travel, extra sourcing time, or services outside the original scope. All are quoted in advance.
Do you offer refunds?
Because design work begins immediately, the initial retainer is non-refundable. However, we’ll work closely with you to ensure full satisfaction with your project.